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Customer Billing
Responsibilities
Customer Billing is a division of the Office of Management & Budget. Staff is responsible for billing, collecting payments and assisting the following customers:
Nassau-Amelia Utilities:
5185 S. Fletcher Ave, Unit 5
Fernandina Beach, FL 32034
904-530-6903
Nassau-Amelia Utilities emergency service call the customer service line (904)530-6030, and follow the prompts.
Rescue Billing:
96135 Nassau Place, Suite 2
Yulee, FL 32097
904-530-6475
The World Health Organization has suggested using “contactless” payments instead of cash. See the list below for the options for making your payments.
Hours
Monday - Friday
8:00 am - 5:00 pm
Customer Billing is a division of the Office of Management & Budget. Staff is responsible for billing, collecting payments and assisting the following customers:
Rescue Customers
-Call 904-530-6475 for billing assistance- Businesses with Potential Small Quantity Hazardous Waste Generators
Nassau Amelia Utilities Payments:
By Mail (Checks or Money Orders-Payable to Nassau Amelia Utilities):
Nassau Amelia Utilities
P. O. Box 1905
Lake City, FL 32056
In Person (Bill must accompany payment):
Nassau Amelia Utilities
5185 S. Fletcher Ave, Unit 5
Fernandina Beach, FL 3203
4
Online:
RESCUE BILLING PAYMENTS:
By Mail (Checks or Money Orders-Payable to Nassau County Board of County Commissioners):
By Mail (Checks or Money Orders-Payable to Nassau County Board of County Commissioners):
Nassau Co BOCC - Rescue Billing Dept.
96135 Nassau Place, Suite 2
Yulee, FL 32097
In Person (Bill must accompany payment):
James S. Page Governmental Complex - OMB
96135 Nassau Place, Suite 2
Yulee, FL 32097
Online:
Pay Here Medical Records
Medical records are not considered “Public Records”. Medical records are confidential and are protected by Federal Privacy Laws. Persons requesting copies of medical records must provide proof of identification and sign a release of Medical Information. In accordance with Florida Administrative Code 64B8-10.003, Costs of reproducing copies of medical records shall be as follows:
1. For the first 25 pages, the cost shall be $1 per page.
2. For each page in excess of 25 pages the cost shall be .25¢.
3. Special kinds of medical records shall be the actual cost. The phrase “actual
cost” means the cost of the material and supplies used to duplicate the
record as well as the labor costs and overhead costs associated with such
duplication.
Notice of Privacy Practices
Insurance Information Form
2. For each page in excess of 25 pages the cost shall be .25¢.
3. Special kinds of medical records shall be the actual cost. The phrase “actual
cost” means the cost of the material and supplies used to duplicate the
record as well as the labor costs and overhead costs associated with such
duplication.
Notice of Privacy Practices
Insurance Information Form