- Home
- Departments
- Office of Management & Budget
- Customer Billing
Customer Billing
Responsibilities
Customer Billing is a division of the Office of Management & Budget. Staff is responsible for billing, collecting payments and assisting the following customers:
- Rescue Customers -Call 904-530-6475 for billing assistance
- Businesses with Potential Small Quantity Hazardous Waste Generators
RESCUE BILLING PAYMENTS:
Medical Records
By Mail (Checks or Money Orders-Payable to Nassau County Board of County Commissioners):
Nassau Co BOCC - Rescue Billing Dept.
96135 Nassau Place, Suite 2
Yulee, FL 32097
In Person (Bill must accompany payment):
James S. Page Governmental Complex - OMB
96135 Nassau Place, Suite 2
Yulee, FL 32097
96135 Nassau Place, Suite 2
Yulee, FL 32097
In Person (Bill must accompany payment):
James S. Page Governmental Complex - OMB
96135 Nassau Place, Suite 2
Yulee, FL 32097
Hours of Operation:
Monday-Friday 8:00 a.m. to 5:00 p.m.
Online:
Pay Here
Pay Here
Medical Records
Medical records are not considered “Public Records”. Medical records are confidential and are protected by Federal Privacy Laws. Persons requesting copies of medical records must provide proof of identification and sign a release of Medical Information. In accordance with Florida Administrative Code 64B8-10.003, Costs of reproducing copies of medical records shall be as follows:
1. For the first 25 pages, the cost shall be $1 per page.
2. For each page in excess of 25 pages the cost shall be .25¢.
3. Special kinds of medical records shall be the actual cost. The phrase “actual
cost” means the cost of the material and supplies used to duplicate the
record as well as the labor costs and overhead costs associated with such
duplication.
Notice of Privacy Practices
Insurance Information Form
2. For each page in excess of 25 pages the cost shall be .25¢.
3. Special kinds of medical records shall be the actual cost. The phrase “actual
cost” means the cost of the material and supplies used to duplicate the
record as well as the labor costs and overhead costs associated with such
duplication.
Notice of Privacy Practices
Insurance Information Form