Customer Care Standards

In January of 2022, as part of a proactive effort to create a more positive work environment, advance a public service culture, enhance accountability, and provide exceptional service to those doing business with Nassau County, the County Manager's Office introduced the Customer Care Standards. These standards were created to foster both internal and external relationships in the workplace. By amending Section 2 of the Nassau County Employee Policies & Procedures Manual, Standards of Conduct, the policy was made effective.

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